Frequently Asked Questions

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  • Frequently Asked Questions

Where is your facility located?

The main plant and headquarters of PRS is located in Jacksonville, Illinois. Jacksonville is approximately 200 miles south of Chicago, 100 miles north of St. Louis, and 200 miles west of Indianapolis. Our facility is located just off Interstate 72, exit # 68.

Our pre-owned equipment facility is located in Roodhouse, Illinois, which is a 20 minute drive from our main plant.  The pre-owned equipment facility address is 414 Thompson Street, Roodhouse, IL 62082.  The refurbish processes, warehousing and management of used machinery occurs at this facility.  We also maintain a 2nd warehouse location in Roodhouse for additional machinery storage.

What are your shipping and receiving hours?

Shipping and receiving hours are from 7:00 am to 3:30 pm, Monday through Friday. Please call for machinery shipping or receiving outside of these times, we will try to accommodate you.

Do you accept machinery trade-ins on your new equipment?

Yes, we buy and sell a lot of used equipment. Photographs and specifications of your trade in are a great way for us to evaluate your machine.

Do you build custom machinery?

Yes, our state-of-the-art manufacturing facility allows us to design and fabricate any type of machine or metal structure. We also design and build custom electrical panels. Let us know what your needs are, we’re up for the challenge!

What are your terms of sale?

Machinery sales require a deposit with the signed sales contract, or a firm purchase order from one of our authorized leasing companies.

Our supply products (plates, hand tools, and parts) are sold on open account with approved credit. You can download our credit application

PRS also accepts Visa, MasterCard, Discover, and American Express for any purchase. Credit cards can make your machinery deposit or purchase quick and easy. We can also keep your card on file for repeat purchases.

What is the warranty on your machines?

When you buy a machine from PRS you’re covered.  Our new machine warranty is the best in the industry, and all pre-owned equipment sold by PRS comes with a pre-owned warranty too!  Read the PRS Pre-Owned Promise.

How do you handle freight?

Machinery shipments – PRS maintains a fleet of smaller trucks and trailers for flatbed shipments up to 30’. For shipments up to 1,000 miles this is typically quicker and more convenient for our customers. We also work with truckload and less than truckload carriers and brokers to handle both domestic and international machinery shipments. Our discounts with LTL carriers such as Con-Way and Yellow Freight are substantial and are available to our customers on collect shipments.

Supply shipments – These time sensitive shipments are handled by a variety of carriers including FedEx, R&L Carriers, Standard Forwarding, and Yellow.

How do you handle freight?

Machinery shipments – PRS maintains a fleet of smaller trucks and trailers for flatbed shipments up to 30’. For shipments up to 1,000 miles this is typically quicker and more convenient for our customers. We also work with truckload and less than truckload carriers and brokers to handle both domestic and international machinery shipments. Our discounts with LTL carriers such as Con-Way and Yellow Freight are substantial and are available to our customers on collect shipments.

Supply shipments – These time sensitive shipments are handled by a variety of carriers including FedEx, R&L Carriers, Standard Forwarding, and Yellow.

Is leasing available?

PRS works with the leading leasing companies and brokers to find the best fit for our customers.

Leasing can be an attractive way to get the equipment you need without tying up your credit line at the bank. Leasing also requires less money down than traditional bank loans. For instance, a machine that cost $9,000 would be a lease payment of $215 per month. Most lease contracts start with an initial payment of the first and last month’s payment. Therefore, this $9,000 machine could be in your plant, making you money for only an initial expense of $430.

Do you offer consulting services?

You will always find that the price is right when the experts at PRS help – because its FREE!

Our sales and engineering staff have many years of experience in nearly every pallet and lumber application you can imagine. We work within the framework of your needs, plant, equipment, and budget. PRS provides valuable insights into maximizing your current operation, and integrating new equipment. For larger projects we use the latest CAD software programs to layout your plant in the most efficient and productive way possible. Ask your sales representative for more information.

Is PRS on social media?

PRS can be found on Linkedin, Facebook, and YouTube. Follow us to keep up to date on the latest news and videos from PRS! 

How do I sign-up to receive your e-newsletter?

Our e-newsletter sign up is found on our homepage. Simply enter your name and email address and you will be added to our list to keep up with all things PRS!

Where can I see your machinery in action?

On our website, you can find all our machinery videos in our video library. We also have a Youtube channel "prsgroupinc" that includes a complete listing of our machinery videos. You can also contact your PRS sales representative to arrange a site visit to one of our customer’s plant

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